The Softener Guy LLC handles water treatment for homes and small businesses: a free test at the house, softener install and replacement, reverse osmosis, whole-home carbon filtration, chlorine and peroxide injection systems, UV light disinfection, air injection oxidizing filters, and repair of a softener you already own. Call to schedule a visit.
Free in-home water analysis
The visit starts with a test of the water you use. That includes well water, city water, and community well water.
The analysis is free. Call or email to set a time during shop hours: Monday through Sunday, 8:00 am to 8:00 pm.
Water softeners
Hard water carries metals and minerals. Around the house that shows up as spots on glasses and silverware, a white crust on a coffee pot or tea kettle, clothes that still feel or smell like detergent, and clogging in a shower head, faucet aerator, or pipe. Fixtures can pick up a calcium film.
A softener takes those minerals out so appliances and plumbing last longer and run with less strain. We install new softeners and replace ones that are worn out, for homes and small businesses.
More about water softeners
Reverse osmosis
Reverse osmosis is for water you drink and cook with. Tap water is pushed through a membrane that is straightforward to maintain, and that membrane filters out a large share of the contaminants.
We install reverse osmosis systems in the home.
More about reverse osmosis
Whole-home carbon filtration
City water is treated with chlorine or chloramine. That keeps it safe on the way to the house, but it can leave a pool-like taste and smell in the water you drink, cook with, and shower in.
A whole-home carbon filter is installed where the water line comes into the house, so every tap gets filtered water. Activated carbon reduces chlorine and chloramine taste and odor, and it can also reduce some chemicals and volatile organic compounds (VOCs).
Carbon filtration is a good fit for homes on city water. It can be installed alongside a water softener: the softener handles hardness, and the carbon filter handles taste and smell.
Not sure what your water needs? Start with a free in-home water test, and we will tell you plainly whether a carbon filter makes sense for your house.
More about whole-home carbon filtration
Chlorine & peroxide injection systems
Some well water carries iron, manganese, or a sulfur smell like rotten eggs. Some wells also raise bacteria concerns. An injection system is one way to treat that water for the whole house.
A small metering pump feeds chlorine or hydrogen peroxide into the water line. That oxidizes the iron and sulfur so a filter can catch and remove them. Chlorine also disinfects the water. Hydrogen peroxide does the oxidizing without leaving a chlorine taste behind.
The injection is usually paired with a backwashing filter, such as a carbon or catalytic filter, which removes what was oxidized and cleans itself on a schedule.
For tougher water, injection is an option alongside our air injection oxidizing (AIO) iron filters. Which one fits depends on what is in your water, so we start with a free in-home water test and recommend the system that matches the results.
More about chlorine & peroxide injection systems
Ultraviolet (UV) light disinfection
Private wells can pick up bacteria, and a water test may show coliform or E. coli. An ultraviolet (UV) light system is a way to treat that water for the whole house.
As water flows past the UV lamp, the light inactivates bacteria and viruses so they cannot multiply. Nothing is added to the water, so there are no chemicals and no change in taste.
The UV system is installed on the main water line. It usually goes after a softener, iron filter, or sediment filter, because clear water lets the light do its job.
The UV bulb needs to be replaced from time to time to keep working as it should. We can walk you through that upkeep.
Every recommendation starts with a free in-home water test, so you know what is in your water before deciding on a system.
More about ultraviolet (uv) light disinfection
Air injection oxidizing filters
An air injection oxidizing filter, also called an AIO unit, treats water for the whole house. Air injection makes pockets of air that oxidize the water so the filter can do its work.
These units bring down iron and other bad smells in the water.
Our AIO systems
Each filter needs a certain backwash flow from your well to clean itself. The free water test and flow check tell us which one fits.
- Low-flow AIO system: Needs only a 2.7 gallons per minute backwash rate. A good fit for wells with low flow or a weaker pump.
- Standard AIO system: 5.7 gallons per minute backwash rate. Our everyday system for typical iron and odor problems.
- Katalox AIO with Vortex tank: 6.5 gallons per minute backwash rate.
- Ozone-generating AIO systems: Use ozone as the oxidizer, for tougher iron and sulfur problems.
More about air injection oxidizing filters
Softener repair
If the softener in the house is not working the way it should, we repair it and put it back in service.
More about softener repair
Keeping a softener working
A few habits stretch the life of a softener that is already in the house.
Change the filter on schedule
Mark the replacement date on a calendar and set a reminder so the filter does not sit past its time.
Keep salt in the tank
A softener should not run out of salt. Check the level about once a month.
Break up salt bridges
When you add salt, break up any hard crust that has formed in the tank. A bridge can leave the unit looking full while the brine sits empty underneath.
Set the unit for the house
The setting should match the home. Turned up higher than the water needs, the softener works harder than it has to.